Remote Sales Leader & Customer Experience Champion

Keerat Grewal; British Columbia; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading remote company in Canada is looking for a Remote Customer and Sales Representative. This role involves leading a dedicated team while enjoying the flexibility of remote work. Candidates should exhibit strong customer service leadership and communication skills. This position offers a flexible work schedule, comprehensive health insurance, and opportunities for professional development and performance-based bonuses. Join us to revolutionize customer service excellence!

Benefits

Flexible work schedule

Comprehensive health insurance

Professional development opportunities

Performance-based bonuses

Qualifications

• Proven experience in customer service leadership.
• Strong communication and interpersonal skills.
• Ability to thrive in a remote work environment.

Responsibilities

• Guide and inspire your customer service representatives to deliver outstanding support.
• Monitor team metrics, provide coaching, and implement strategies for continuous improvement.
• Oversee customer accounts, verify coverage eligibility, and review healthcare options.
• Identify and implement efficiencies to enhance customer satisfaction and team productivity.

Skills

Customer service leadership

Strong communication skills

Interpersonal skills

Remote work adaptability

Job description

A leading remote company in Canada is looking for a Remote Customer and Sales Representative. This role involves leading a dedicated team while enjoying the flexibility of remote work. Candidates should exhibit strong customer service leadership and communication skills. This position offers a flexible work schedule, comprehensive health insurance, and opportunities for professional development and performance-based bonuses. Join us to revolutionize customer service excellence!