Remote SaaS Deployment Lead — Onboarding & Integrations

Bilinguallink; St. Catharines; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, vision, dental

RRSP matching

Generous parental leave

Professional development

Unlimited PTO

Remote-first with flexible hours

Job summary

360Learning is seeking a Solution Deployment Manager to lead end-to-end SaaS deployments for HR-related platforms. You will guide architecture, manage projects, and coordinate integrations while ensuring excellent client onboarding and success.

The role emphasizes consultant-level experience, strong presentation skills, and the ability to translate complex technical concepts for diverse stakeholders. Remote-first with travel up to 5% and a focus on collaborative culture.

Qualifications

• Minimum 5 years professional consulting experience, preferably in a customer facing role (Technical Account Manager, Implementation Consultant or Pre-sales Consultant).
• Deployment experience of SaaS products, ideally HR related, understanding and experience with APIs, SSO configuration & troubleshooting.
• Solution-oriented and client-first mindset in everything you do.
• Ability to adapt to your audience and simplify complex topics for non-technical stakeholders.
• Strong presentation skills, especially to executive sponsors and stakeholders.
• Willingness to travel up to 5% annually for client and team meetings.

Responsibilities

• Become a Trello expert through our onboarding process.
• Understand our product offering through training.
• Master our platform and support clients on basic requests.
• Pitch the value of the 360Learning platform to clients.
• Own a portfolio of 20 existing clients and onboard new ones.
• Successfully implement integrations (SSO, third-party tools) & troubleshooting.
• Develop repeatable processes to improve project quality and delivery.
• Contribute to knowledge base with best practices and lessons learned.
• Work with partner ecosystem to strengthen services offered.

Skills

Consulting experience

SaaS deployment

APIs & SSO

Presentation skills

Project management

Customer-facing

Education

Bachelor’s degree or equivalent

Job description

360Learning is seeking a Solution Deployment Manager to lead end-to-end SaaS deployments for HR-related platforms. You will guide architecture, manage projects, and coordinate integrations while ensuring excellent client onboarding and success.

The role emphasizes consultant-level experience, strong presentation skills, and the ability to translate complex technical concepts for diverse stakeholders. Remote-first with travel up to 5% and a focus on collaborative culture.