Remote QA Manager

Bilinguallink; Kamloops; Remote; CAD 100,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO and holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems is a mission-driven SaaS company in the life sciences space, offering a flexible Work Anywhere model. We are seeking a hands-on QA Manager to lead a functional QA team, drive quality across UI and API testing, and collaborate with product and development teams.

The role emphasizes attention to detail and rapid adaptation to challenges. You will manage sprint-based testing, contribute to test automation roadmaps, and ensure production issues are triaged effectively, delivering

Qualifications

• 4-year college degree or equivalent required

Responsibilities

• Manage the Vault Functional Team to develop and enhance new feature and regression tests, including UI and API suites, for each sprint release
• Oversee day-to-day Functional QA activities and provide hands-on QA
• Guide the Functional group on processes and procedures to boost productivity
• Collaborate with Automation Management, Product Managers, and Development Managers on feature sprint planning and metrics
• Coordinate with Customer Support on Production issues triaging

Skills

QA management

Java

QA metrics

SaaS expertise

Release engineering

Agile/Iterative

Team leadership

Automation planning

Education

Bachelor's degree in CS/Engineering/IS

Tools

Jira

Confluence

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission critical SaaS offering. This is a hands‑on position for delivering a quality SaaS product and customer success. To qualify, you need a great attitude, be adaptable when challenges arise, and the ability to learn quickly. Have attention to detail and the ability to self-detect potential issues. Have enthusiasm to take on responsibility and deliver great software products. Finally, be a hands‑on manager who takes pride in learning the ins and outs of the product they manage.

What You’ll Do

• Manage the Vault Functional Team to develop and enhance new feature and regression tests, including UI and API suites, and deliver the same for each sprint release
• Day-to-day management of the Functional QA team along with hands‑on QA activities
• Guide the Functional group on various processes and procedures that enhance productivity
• Work with Automation Management and collaborate on automation roadmaps, as well as Product Managers and Development Managers on feature sprint planning and provide metrics on Functional testing progress
• Work closely with the Customer Support Manager on Production issues triaging

Requirements

• Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering
• 3+ years of experience managing team sizes of 6-12 QA engineers
• Possess an excellent end-to-end understanding of QA processes, organization, and techniques in order to drive quality into the product
• Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
• Ability to be a technical QA manager, well‑versed in Java applications
• Ability to generate precise and concise functional testing metrics and measures of quality
• Ability to project, track, assess, and report on adherence to these metrics
• 3+ years of experience working with product cross‑functional teams in a leadership role using agile/iterative development methods
• Qualified candidates should have completed a 4-year college degree. Preferred in Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent

Nice to Have

• Domain knowledge of Pharma Live Sciences industry
• Experience working in Unix/Linux environments
• Experience with Atlassian products such as Jira and Confluence
• Experience in a SaaS environment that has an agile development process is a huge plus

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $100,000 – $175,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].