Remote Patient Access & Reimbursement Specialist (EN/FR)

AmerisourceBergen; Nova Scotia; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading pharmaceutical services company in Canada is seeking a dedicated professional to serve as the key contact for patients, providing education and support in accessing therapy. The ideal candidate will have experience in customer service, be bilingual in English and French, and possess strong analytical and communication skills. This role offers remote work flexibility and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Support for working families

Opportunities for professional development

Collaborative company culture

Remote work flexibility

Qualifications

• Bilingualism in English and French is required for Quebec.
• Experience in a customer service environment is essential.
• Strong analytical and organizational skills are needed.
• Proficient in Microsoft Office and strong computer skills.

Responsibilities

• Serve as the key contact for patients, providing education.
• Manage patient coverage to optimize prescription drug benefits.
• Collaborate with insurance companies for reimbursement support.
• Coordinate the prescription process, including requests.

Skills

Bilingualism in English and French

Customer service experience

Analytical skills

Organizational skills

Excellent communication skills

Proficiency in Microsoft Office

Education

Post-secondary education certificate, diploma, or degree

Tools

CRM systems

Job description

A leading pharmaceutical services company in Canada is seeking a dedicated professional to serve as the key contact for patients, providing education and support in accessing therapy. The ideal candidate will have experience in customer service, be bilingual in English and French, and possess strong analytical and communication skills. This role offers remote work flexibility and a comprehensive benefits package.