Remote Patient Access & Reimbursement Specialist

AmerisourceBergen; West Vancouver; On-site; CAD 48,000 - 75,000; Full time

Job summary

A leading healthcare provider in Metro Vancouver seeks a dedicated Patient Services Coordinator. In this full-time role, you will be the key contact for patients, guiding them through program services and supporting their access to necessary therapies. Ideal candidates will be bilingual in English and French, possess strong customer service skills, and have experience in reimbursement coverage. A comprehensive benefits package is included, along with a supportive work culture.

Benefits

Comprehensive benefits package

Professional development opportunities

Mentorship programs

Qualifications

• Experience in a customer service setting.
• Experience in public or private third party reimbursement arena is an asset.
• Good comprehension of medical information.

Responsibilities

• Act as key point of contact for patients.
• Educate patients on program services.
• Coordinate patient services for therapy access.

Skills

Bilingualism (English/French)

Exceptional customer service skills

Strong analytical and organizational skills

Detail and result-oriented

Strong computer skills

Education

Post-secondary education certificate, diploma, or degree

Tools

SalesForce.com

CRM system

Microsoft Office

Job description

A leading healthcare provider in Metro Vancouver seeks a dedicated Patient Services Coordinator. In this full-time role, you will be the key contact for patients, guiding them through program services and supporting their access to necessary therapies. Ideal candidates will be bilingual in English and French, possess strong customer service skills, and have experience in reimbursement coverage. A comprehensive benefits package is included, along with a supportive work culture.