Remote Patient Access & Reimbursement Specialist

AmerisourceBergen; Richmond; On-site; CAD 48,000 - 75,000; Full time

Job summary

A healthcare service provider based in Richmond, Nova Scotia is looking for a full-time candidate for a 12-month contract position. The candidate will serve as a key point of contact for patients, manage coverage for prescription drugs, and must be bilingual in English and French. Prior experience in customer service and a post-secondary education are preferred, along with strong organizational and analytical skills. Comprehensive health and wellness benefits are included.

Benefits

Comprehensive health benefits

Professional development opportunities

Employee resource groups and volunteer activities

Qualifications

• Experience in public or private third party reimbursement arena.
• Experience in call center setting or pharmaceutical industry.
• Comprehension of medical information.

Responsibilities

• Key point of contact for patients.
• Educate patients on program services.
• Manage all aspects of coverage for prescription drugs.

Skills

Bilingualism (English/French)

Customer service experience

Strong analytical skills

Organizational skills

Detail-oriented

Education

Post-secondary education certificate, diploma, or degree

Tools

CRM system experience

SalesForce.com knowledge

Microsoft Office skills

Job description

A healthcare service provider based in Richmond, Nova Scotia is looking for a full-time candidate for a 12-month contract position. The candidate will serve as a key point of contact for patients, manage coverage for prescription drugs, and must be bilingual in English and French. Prior experience in customer service and a post-secondary education are preferred, along with strong organizational and analytical skills. Comprehensive health and wellness benefits are included.