Remote Patient Access & Reimbursement Specialist

AmerisourceBergen; Richmond; On-site; CAD 48,000 - 75,000; Full time

Job summary

A leading healthcare company is seeking a Patient Services Coordinator for a 12-month contract in Richmond, Canada. The successful candidate will manage patient inquiries and provide education on program services. This role requires strong bilingual (English/French) communication skills and previous customer service experience. Join a team dedicated to improving healthcare outcomes for patients and contribute to a supportive work environment with comprehensive benefits.

Benefits

Medical, dental, and vision care

Training programs and professional development

Family support services

Qualifications

• Experience in a customer service setting required.
• Comprehension of medical information preferred.
• Knowledge of reimbursement policies is an asset.

Responsibilities

• Serve as key contact for patients.
• Educate patients on program services.
• Manage prescription coverage.
• Coordinate patient services to ensure timely access to therapy.

Skills

Bilingualism (English/French)

Customer service skills

Analytical skills

Organizational skills

Time management

Education

Post-secondary education certificate, diploma, or degree

Tools

CRM system

SalesForce.com

Microsoft Office

Job description

A leading healthcare company is seeking a Patient Services Coordinator for a 12-month contract in Richmond, Canada. The successful candidate will manage patient inquiries and provide education on program services. This role requires strong bilingual (English/French) communication skills and previous customer service experience. Join a team dedicated to improving healthcare outcomes for patients and contribute to a supportive work environment with comprehensive benefits.