Remote Patient Access & Reimbursement Specialist

AmerisourceBergen; Burnaby; Hybrid; CAD 48,000 - 75,000; Full time

Job summary

A leading healthcare solutions provider in Burnaby seeks a full-time Reimbursement Coordinator to be the key point of contact for patients and manage prescription coverage. Ideal candidates will have strong customer service skills and be fluent in English and French. This role includes extensive patient communication and collaboration with healthcare professionals. Generous benefits and training opportunities are provided.

Benefits

Medical, dental, and vision care

Professional development resources

Paid parental leave

Employee resource groups

Qualifications

• Bilingualism (English/French) is an asset.
• Experience in a customer service setting required.
• Comprehension of medical information.

Responsibilities

• Key contact for patients, providing information on program services.
• Manage coverage to maximize prescription drug coverage.
• Collaborate with team members for optimal patient onboarding.

Skills

Customer service skills

Bilingual (English/French)

Analytical skills

Organizational skills

Education

Post-secondary education certificate/diploma/degree

Tools

CRM systems

SalesForce.com

Microsoft Office

Job description

A leading healthcare solutions provider in Burnaby seeks a full-time Reimbursement Coordinator to be the key point of contact for patients and manage prescription coverage. Ideal candidates will have strong customer service skills and be fluent in English and French. This role includes extensive patient communication and collaboration with healthcare professionals. Generous benefits and training opportunities are provided.