Remote Part-Time Customer Service Rep (Ontario)

Metroland Media Group Ltd.; Toronto; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading media company in Ontario is seeking a dynamic Customer Service Representative to join their team. This part-time role offers 25-29 hours of remote work per week. Responsibilities include responding to customer inquiries, maintaining client relationships, and ensuring records are accurate. Candidates should have post-secondary education and at least 2 years of customer service experience. Strong communication and organizational skills are essential. The position upholds PCI compliance standards.

Benefits

Incentive structure

Remote work flexibility

Qualifications

• Minimum of 2+ years of experience in a Customer Service environment.
• Strong written and verbal communication skills.
• Ability to handle confidential information professionally.

Responsibilities

• Respond promptly to customer inquiries via phone and email.
• Deliver outstanding customer service and build client relationships.
• Manage credit card information adhering to PCI compliance.

Skills

Customer service skills

Communication skills

Problem-solving

Organizational skills

Education

Post-Secondary Education in relevant field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A leading media company in Ontario is seeking a dynamic Customer Service Representative to join their team. This part-time role offers 25-29 hours of remote work per week. Responsibilities include responding to customer inquiries, maintaining client relationships, and ensuring records are accurate. Candidates should have post-secondary education and at least 2 years of customer service experience. Strong communication and organizational skills are essential. The position upholds PCI compliance standards.