Remote Overnight Bilingual CSR - French/English

TigerTel; Dartmouth; Remote; CAD 30,000 - 45,000; Full time

Job summary

A customer service company in Canada is seeking Full Time Overnight Bilingual French Call Centre Customer Service Agents for a work-from-home position. Responsibilities include managing inbound calls and providing accurate information. Candidates should have experience in customer service and be fluent in both English and French. The position offers health and dental benefits, paid time off, and an RRSP plan upon completion of probation.

Benefits

RRSP with company matching

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Qualifications

• Must have 1 year of customer service experience.
• Call center experience preferred but not required.
• Detail-oriented and able to process information logically.

Responsibilities

• Managing inbound phone calls from clients.
• Professionally greet callers and provide required information.
• Relay and route critical messages to on-call personnel.
• Respond to customer requests with accurate information.

Skills

Fluency in English

Fluency in French

Attention to detail

Professional demeanor

Computer skills in Windows environment

Fast typing (35 wpm)

Education

High School Diploma

Secondary School

Job description

A customer service company in Canada is seeking Full Time Overnight Bilingual French Call Centre Customer Service Agents for a work-from-home position. Responsibilities include managing inbound calls and providing accurate information. Candidates should have experience in customer service and be fluent in both English and French. The position offers health and dental benefits, paid time off, and an RRSP plan upon completion of probation.