Remote Operations Centre Operator

BluEarth Renewables; Remote; CAD 65,000 - 85,000; Full time

Job summary

A renewable energy company seeks a skilled professional to monitor and coordinate the dispatch of renewable power facilities in Calgary. This role involves ensuring operational safety, troubleshooting system issues, and documenting all activities in adherence to strict guidelines. Candidates should have an engineering degree or diploma and experience in power generation, especially renewable energy. Strong interpersonal and communication skills are key to success in this dynamic environment, which also requires flexibility in work hours.

Qualifications

• Experience working in power generation, preferably with renewable energy.
• Technical knowledge of renewable energy equipment operations.
• Ability to interpret schematics and troubleshoot electrical systems.

Responsibilities

• Act as a single point of contact for dispatch of generation facilities.
• Monitor real-time performance of renewable fleet to optimize operations.
• Document operating events following company procedures.
• Coordinate normal and emergency activities with technicians and external entities.

Skills

Experience working in power generation, transmission, or distribution

Technical knowledge of renewable power generation operations

Strong interpersonal skills

Excellent verbal and written English communication skills

Ability to multitask and prioritize work effectively

Education

Electrical/Mechanical or Engineering Technology diploma or degree

Certification in work protection practices

Job description

Accountabilities And Duties

• Function as the single point of contact and controlling authority for deployment and dispatch of transmission-connected generation facilities and associated equipment to ensure safe and efficient operations in compliance with regulatory and grid operator requirements.
• Monitor real-time performance of the renewable fleet, seeking to optimize safety, power generation and regulatory compliance by:
  • Investigating alarms and remotely resetting wind turbines, inverters and other resettable equipment, generator, or system faults
  • Monitoring trends in facility performance, weather, and resource to proactively identify potential issues
  • Notifying facility operators of trend or fault issues, communicating effectively to support them as much or as little as required to optimize staff and public safety, the environment, and power generation
  • Supporting safe operations of remote facilities by acting as a call-point and monitor for lone workers
  • Coordinating, facilitating, and tracking planned and forced outages to ensure a safe and effective de-energization or restoration process is maintained.
• Use 3-Part Communication with field personnel, regional transmission organizations (RTO’s), and independent system operators (ISO’s) when communicating during all real-time activities.
• Document all operating events in accordance with BEROC procedures, ensuring management of change and inter-shift BEROC communication standards are always upheld.
• Support the development, deployment, and continual improvement of standard and emergency operating procedures, as well as work instructions, and proactively participate in their continual improvement and enhancement where needed.
• Operate and monitor SCADA systems and related analytics tools to ensure functionality and effective performance is maintained, reporting to field staff all irregularities in data, communications, or control capabilities.
• Support the compilation of relay reports, equipment data, and historical data trend analysis to document all operating events/non-compliances for follow-up.
• Effectively coordinate all normal and emergency control room activities, with field personnel and technicians, head office staff and external entities.
• Seek continual improvement within the scope of control room activities.
• Maintain an individual development plan in collaboration with the BEROC supervisor, including continuous training.
• Promote a strong team culture and work environment by assisting teammates to accomplish goals, collaborating to lift the performance of the entire team, and celebrating successes.
• Uphold all aspects of BluEarth's Health, Safety & Environmental policies, practices, and programs.
• Uphold BluEarth's core values; and
• Other duties as required.

Education

• Electrical/Mechanical or Engineering Technology diploma or degree and/or equivalent operational experience; and
• Certification or qualifications in work protection practices as related to grid operations is an asset.

Experience And Skills

• Experience working in power generation, transmission, or distribution industry with strong preference towards renewable power experience.
• Remote operations or related experience in control/dispatch-type environments is desirable.
• Experience working around high, medium, and low voltage equipment.
• Technical knowledge of renewable power generation operations, functionality, and design.
• Ability to read and interpret SLD’s and other procedural manuals and schematics.
• Troubleshooting skills for electrical and communications systems.
• Strong interpersonal skills.
• Excellent verbal and written English communication skills.
• Ability to multitask and prioritize work effectively.
• Excellent computer capabilities; and
• Strong attention to detail.

Core Characteristics

• Safety conscious.
• Ability to remain calm under pressure.
• Self-motivated.
• Reliable and adaptable to change.
• Team-oriented.
• Critical Thinker.
• Detail-oriented.

Job Requirements

• Ability to work a shift schedule that includes nights, weekends, and holidays.
• Ability to work alone and independently in the BEROC when on shift.
• Ability to travel occasionally within Canada and USA; and
• Ability to lift up to 20 pounds.

Where you’ll be working, your work schedule, and other important information

• You will work out of our Calgary corporate office, located at 214-11 Avenue SW
• This role requires flexibility to work a rotating schedule, including periods of standard business hours and periods of 24/7 coverage with day and night shifts.
• This position is office-based and not eligible for BluEarth’s hybrid work program.
• This position is safety sensitive - negative results of a pre-employment Urine Drug Screen and / or Breath Alcohol test is required.
• Only candidates who are legally permitted to work in Canada will be considered.