Remote Mortgage Advisor - Tailored Solutions & Impact

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading financial institution in Toronto is seeking motivated individuals to join their Mortgage Contact Centre. The role involves connecting with clients regarding mortgage pre-approvals and providing exceptional client experiences. Ideal candidates should demonstrate mortgage experience, strong problem-solving skills, and a commitment to collaboration. This position offers a competitive compensation package and the opportunity for flexible work arrangements.

Benefits

Competitive compensation package

Flexible work arrangement

Employee and family assistance programs

Qualifications

• Demonstrated experience in mortgages, preferably as an underwriter.
• Strong problem-solving skills and effective communication of information.
• Commitment to trust, teamwork, and accountability.

Responsibilities

• Make outgoing calls for pre-approval mortgages and handle incoming queries.
• Provide exceptional experiences by matching solutions to client needs.
• Utilize mortgage knowledge to advise clients on conditions and documentation.
• Recommend process improvements for operational efficiency.

Skills

Problem-solving skills

Effective communication

Team collaboration

Adaptability

Job description

A leading financial institution in Toronto is seeking motivated individuals to join their Mortgage Contact Centre. The role involves connecting with clients regarding mortgage pre-approvals and providing exceptional client experiences. Ideal candidates should demonstrate mortgage experience, strong problem-solving skills, and a commitment to collaboration. This position offers a competitive compensation package and the opportunity for flexible work arrangements.