Remote Migrations Implementation Consultant

Lightspeed; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading technology provider in Montreal is seeking an Implementation Consultant for a 12-month term. This role involves managing customer data migrations and serving as the technical contact throughout the process. Candidates should possess strong technology skills and customer-facing experience, particularly in technical support. The position offers a flexible work environment with excellent growth potential and a chance to make a direct impact in the customer success sphere.

Benefits

Flexible paid time off

Equity options

Pension plan contributions

Health and wellness credits

Training opportunities

Volunteer time off

Computer purchase program

Enhanced parental leave

Qualifications

• 1-2 years of customer-facing experience in a technical support role.
• Ability to manage technical escalations of at-risk accounts.

Responsibilities

• Act as the technical point of contact during migration.
• Provide remote implementation and post-migration support.
• Communicate with customers throughout the migration process.

Skills

Tech-savviness

Data manipulation

Strong Excel skills

Customer-facing experience

Troubleshooting skills

Customer-focused attitude

Tools

HubSpot

Jira

Job description

A leading technology provider in Montreal is seeking an Implementation Consultant for a 12-month term. This role involves managing customer data migrations and serving as the technical contact throughout the process. Candidates should possess strong technology skills and customer-facing experience, particularly in technical support. The position offers a flexible work environment with excellent growth potential and a chance to make a direct impact in the customer success sphere.