Remote Mental Health Care Coordinator (EFAP Services)

Homewood Health; Halifax; Remote; CAD 45,000 - 60,000; Full time

Job summary

A leading mental health organization is seeking a Mental Health Care Coordinator to coordinate services for clients in a remote work environment. Ideal candidates should possess excellent communication skills in both English and French, hold a university degree or equivalent experience, and be proficient with Microsoft Office. This entry-level position provides a structured learning experience and potential for career progression in the mental health field.

Qualifications

• Excellent verbal and written communication skills in English and French.
• Ability to handle crisis calls and conduct risk assessments.
• Experience in coordinating services with clinical professionals.

Responsibilities

• Coordinate Employee and Family Assistance Program services.
• Match clients with appropriate services and professionals.
• Enter client data into the electronic records system.
• Identify crisis calls and provide necessary safety planning.
• Respond to client complaints and feedback regarding services.

Skills

Excellent command of English and French

Proficiency with Microsoft Office

Ability to listen and remain calm under stress

Education

University degree preferred or equivalent experience

Job description

A leading mental health organization is seeking a Mental Health Care Coordinator to coordinate services for clients in a remote work environment. Ideal candidates should possess excellent communication skills in both English and French, hold a university degree or equivalent experience, and be proficient with Microsoft Office. This entry-level position provides a structured learning experience and potential for career progression in the mental health field.