Remote Manager, Technical Sales - LETS/STEP for ISG

Lenovo; Markham; Remote; CAD 140,000 - 200,000; Full time

Job summary

Lenovo in Markham, Ontario, is seeking a Manager, Technical Sales (LETS/STEP) within the North America ISG to lead a team of technical sales professionals responsible for solution design, presales support, and datacenter expertise across North America.

This remote role follows EST hours, with up to 50% travel and a preference for candidates located in Markham, Chicago, or Morrisville. You will drive technical sales effectiveness and develop talent across the organization.

Qualifications

• 10+ years of experience in enterprise infrastructure sales engineering or technical sales leadership.
• 3+ years of leadership experience with global cross-functional teams.
• Experience delivering sales projects across data center technologies including compute, storage, virtualization, networking, cloud, and AI.

Responsibilities

• Lead and develop a team of technical sales specialists.
• Support Lenovo sellers, partners, and customers with solution design.
• Improve technical engagement quality, scalability, and efficiency.
• Drive standards across the organization.
• Collaborate with sales, solution architects, and partners.
• Develop team capabilities in AI, HPC, hybrid cloud, and datacenter solutions.
• Shape demand for Lenovo strategic offerings.
• Support executive briefings and partner enablement activities.
• Foster relationships across ISG and sales leadership.
• Coach, mentor, and develop staff.
• Use data and reporting to improve capacity planning.

Skills

Leadership

Cross-functional teamwork

Communication

Customer engagement

Public speaking

Education

Bachelor's degree in Engineering/CS/Business

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

About The Position

As a Manager, Technical Sales (LETS/STEP) in the North America Infrastructure Solution Group (ISG), you will lead a team of technical sales professionals responsible for supporting Lenovo sellers, business partners, and customers with solution design, technical presales support, and specialized datacenter expertise. This role is responsible for driving technical sales effectiveness, developing technical talent, improving business processes, and ensuring high-quality technical engagements that accelerate revenue growth across North America.

This position is remote with EST business hours and has up to 50% travel with a preference for candidates located in Chicago, IL, Morrisville, NC or Markham, ON.

Key Responsibilities

• Lead and develop a team of technical sales specialists supporting Lenovo's server, storage, HCI, AI, HPC, SAP, and infrastructure solutions.
• Manage team priorities, workload balancing, and engagement assignments to ensure timely support of sales opportunities and partner requests.
• Establish and refine processes that improve technical engagement quality, scalability, operational efficiency, and customer experience.
• Drive consistent technical review, peer review, and solution quality standards across the organization.
• Collaborate with Sales, Solution Architects, Business Units, Channel teams, and Deep Technical Specialists to support complex customer opportunities.
• Develop team capabilities in emerging technologies including AI, HPC, software-defined infrastructure, hybrid cloud, and advanced datacenter solutions.
• Shape demand for Lenovo strategic offerings including Software, Services, Storage, AI solutions, and Top Choice Express initiatives.
• Support executive briefings, customer workshops, partner enablement activities, and technical sales events.
• Foster strong relationships across all levels of the ISG organization while serving as a trusted advisor to sales leadership and technical teams.
• Drive employee development through coaching, performance management, mentoring, succession planning, and technical enablement programs.
• Utilize data, metrics, and reporting to improve capacity planning, team productivity, and business outcomes.

Basic Qualifications

• 10+ years of experience in enterprise infrastructure sales engineering, solution architecture, or technical sales leadership.
• 3+ years of leadership experience working on global cross-functional teams with proven success building relationships across business groups.
• 3+ years of leadership experience working with technical teams.
• Experience delivering sales projects as a technical team member across data center technologies including compute, storage, virtualization, networking, cloud, and AI.
• Bachelor's degree in Engineering, Computer Science, Business, or related field.

Preferred Qualifications

• 10+ years of Experience leading technical sales, presales engineering, solution architecture, or technical consulting teams.
• Strong understanding of datacenter technologies including servers, storage, virtualization, HCI, AI, networking, and hybrid cloud solutions.
• Demonstrated ability to lead cross-functional initiatives and drive organizational change.
• Strong customer-facing presentation, communication, and relationship-building skills.
• Proven ability to develop technical talent and build high-performing teams.
• Excellent written and verbal communication skills.
• Experience sharing recognition and credit for work completed.
• Experience working with channel partners, enterprise customers, and large-scale technical sales engagements.
• Ability to influence and collaborate across multiple organizations and levels of leadership.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.