Remote Linux Desktop & Devices Support Engineer

Canonical; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading open source software provider is seeking a Linux Engineer/Administrator to deliver outstanding technical support for their products. The role focuses on resolving complex customer issues while working collaboratively with clients. Candidates should possess strong Linux troubleshooting skills and a passion for customer success. This position allows remote work and requires occasional international travel. Join a dynamic team dedicated to changing the world of software and supporting innovative technologies.

Benefits

Personal learning and development budget

Annual compensation review

Remote work flexibility

Qualifications

• Experience with Linux integration with other environments.
• Exceptional academic track record from both high school and university.
• Ability to navigate effectively stack traces and logs.

Responsibilities

• Investigate issues reported by customers.
• Work collaboratively to resolve complex customer problems.
• Contribute new knowledge base articles.

Skills

Linux troubleshooting

Professional written and spoken English

Ability to learn quickly

Customer support experience

Education

Undergraduate degree in a technical subject

Job description

A leading open source software provider is seeking a Linux Engineer/Administrator to deliver outstanding technical support for their products. The role focuses on resolving complex customer issues while working collaboratively with clients. Candidates should possess strong Linux troubleshooting skills and a passion for customer success. This position allows remote work and requires occasional international travel. Join a dynamic team dedicated to changing the world of software and supporting innovative technologies.