Remote IT Systems Analyst | PMO, ITIL, Security & SharePoint

UnitedHealth Group; Richmond; Remote; CAD 63,000 - 132,000; Full time

Job summary

A leading health organization is seeking a versatile Business Systems Analyst in Metro Vancouver. This role involves overseeing applications, managing ITSM/ITIL processes, and leading projects with a strong emphasis on documentation and security compliance. The position offers remote flexibility and a competitive salary ranging from $63,300 to $131,500 annually, based on experience and qualifications.

Benefits

Comprehensive benefits

Career development opportunities

Flexibility to work remotely

Qualifications

• 5+ years of experience in IT systems management or business analysis.
• Strong understanding of ITSM/ITIL and security compliance standards.
• Experience managing projects in both Agile and Waterfall frameworks.

Responsibilities

• Serve as Project Manager or Coordinator for IT projects.
• Ensure compliance with ISMS security standards.
• Maintain ITSM/ITIL documentation and reporting.

Skills

Project Management

ITSM/ITIL Processes

Agile Methodologies

Stakeholder Engagement

Documentation

Security Compliance

Tools

SharePoint

ServiceNow

Job description

A leading health organization is seeking a versatile Business Systems Analyst in Metro Vancouver. This role involves overseeing applications, managing ITSM/ITIL processes, and leading projects with a strong emphasis on documentation and security compliance. The position offers remote flexibility and a competitive salary ranging from $63,300 to $131,500 annually, based on experience and qualifications.