Remote IT & Process Analyst — Junior

Williams Engineering Canada; Edmonton; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading engineering firm in Edmonton is seeking an IT Support Coordinator to work closely with the Business Analyst Manager. The role involves monitoring IT compliance, facilitating onboarding, and supporting documentation of business processes. Applicants should have 2-4 years of operational experience, preferably within a Professional Services firm, and be proficient in Office 365. This position offers a remote work option.

Qualifications

• Experience in Engineering or a Professional Services firm would be valuable.
• 2-4 years of experience in an operational capacity with similar responsibilities.

Responsibilities

• Monitor compliance with the IT tech stack through audits.
• Manage Knowbe4 campaigns and conduct cyber security training.
• Support documentation of current and future business processes.

Skills

Attention to detail

Change management

Record maintenance

Interpersonal skills

Verbal and written communication

Organizational skills

Education

Post secondary education in a related field

Tools

Office 365

Job description

A leading engineering firm in Edmonton is seeking an IT Support Coordinator to work closely with the Business Analyst Manager. The role involves monitoring IT compliance, facilitating onboarding, and supporting documentation of business processes. Applicants should have 2-4 years of operational experience, preferably within a Professional Services firm, and be proficient in Office 365. This position offers a remote work option.