Remote Integration Support Specialist - Flexible Hours & On-Call

Logibec; HVDC Interconnection Line Radisson Qc - Sandy Pond Ma - 450 kV; Remote; CAD 45,000 - 65,000; Full time

Job summary

A healthcare software company in Quebec is looking for a Customer Support Advisor - Integration. This role focuses on providing technical support and customer service, including on-call duties. Candidates should have a university degree or relevant diploma, strong IT skills, and be bilingual in French and English. The company offers flexible hours, teleworking options, and a supportive culture emphasizing teamwork and excellence.

Benefits

Group RRSP with employer participation

Flexible hours and competitive vacation allotment

Permanent teleworking possibilities

Continuous training and career development

Qualifications

• Bilingualism is required, with fluent French.
• Available for rotating on-call duties.
• Knowledge of the Quebec health network is an asset.

Responsibilities

• Provide first and second level customer service.
• Handle service calls and follow up until closure.
• Perform interface testing with suppliers and customers.

Skills

Excellent skills with information technology

Teamwork and interpersonal relations

Ability to work under pressure

Strong analytical skills

Bilingualism (French and English)

Education

University degree or college diploma in relevant field

Tools

HL7

SQL

Job description

A healthcare software company in Quebec is looking for a Customer Support Advisor - Integration. This role focuses on providing technical support and customer service, including on-call duties. Candidates should have a university degree or relevant diploma, strong IT skills, and be bilingual in French and English. The company offers flexible hours, teleworking options, and a supportive culture emphasizing teamwork and excellence.