Remote Intake Coordinator — Client Referrals & Scheduling

Lifemark Health Group; Saint John; Remote; CAD 30,000 - 60,000; Full time

Job summary

A healthcare services provider is seeking an Intake Coordinator who will act as the first point of contact for clients. This remote role demands strong organizational and customer service skills, with responsibilities including managing referral data and booking appointments. The ideal candidate should have relevant experience and be bilingual in French. This position offers a permanent full-time contract with rotating shifts.

Qualifications

• 2+ years of customer service/administrative experience required.
• Advanced written and verbal communication skills necessary.
• Strong interpersonal skills are essential for maintaining relationships.

Responsibilities

• Act as the initial point of contact for client companies.
• Receive incoming calls and record referrals.
• Verify information and coordinate assessments.

Skills

Customer service experience

Bilingual (French preferred)

Communication skills

Organizational skills

Attention to detail

Education

Post-secondary education

Tools

MS Word

Excel

Database software

Job description

A healthcare services provider is seeking an Intake Coordinator who will act as the first point of contact for clients. This remote role demands strong organizational and customer service skills, with responsibilities including managing referral data and booking appointments. The ideal candidate should have relevant experience and be bilingual in French. This position offers a permanent full-time contract with rotating shifts.