Remote Insurance Customer Enablement Lead

Western Financial Group; Calgary; Remote; CAD 95,000 - 120,000; Full time

Job summary

A leading insurance brokerage in Canada is seeking an Insurance Customer Enablement Manager to lead a team while ensuring best practices and operational efficiency. This remote role offers a compensation range of $95,000 to $120,000 and values employee well-being with comprehensive benefits, including wellness days and vacation. The ideal candidate has extensive experience in the insurance sector and strong leadership skills.

Benefits

3 weeks vacation

14 wellness days

100% employer-paid group benefits

Company-matching investment and savings programs

Qualifications

• 5+ years of experience in an insurance brokerage environment.
• 2+ years of experience leading a team.
• General Level 2 or 3 License required.
• Experience using AI or automation to streamline workflows.

Responsibilities

• Lead the change management process with key stakeholders.
• Set and meet production targets for team output.
• Evaluate processes for continuous improvement.
• Manage operational KPIs of the Central Processing Unit.

Skills

Leadership

Coaching

Change management

Excel proficiency

Automation

Job description

A leading insurance brokerage in Canada is seeking an Insurance Customer Enablement Manager to lead a team while ensuring best practices and operational efficiency. This remote role offers a compensation range of $95,000 to $120,000 and values employee well-being with comprehensive benefits, including wellness days and vacation. The ideal candidate has extensive experience in the insurance sector and strong leadership skills.