Remote Inbound Support Agent - Flexible Hours & Growth

The Sydney Call Centre; Alberta; Remote; CAD 35,000 - 45,000; Full time

Job summary

A leading business process outsourcing company in Alberta is seeking remote Inbound Contact Centre Agents. This position involves providing customer support through inbound calls, assisting with inquiries, and logging customer interactions. Candidates must have a high school diploma, be at least 18 years old, and possess excellent communication skills. The company offers competitive compensation, benefits, and a supportive work environment.

Benefits

Paid Time Off

Health Benefits

Life Insurance

Career Growth Opportunities

Paid Training

Fun work environment

Casual Dress Code

Qualifications

• Must be 18 years or older.
• Previous outbound sales or call center experience preferred.
• Reliable internet connection and a quiet home office setup.

Responsibilities

• Receive and respond to inbound customer calls.
• Assist with inquiries, complaints, and service requests.
• Log all customer interactions in the system.

Skills

Excellent verbal communication and listening skills

Ability to work independently

Time management skills

Education

High school diploma or equivalent

Job description

A leading business process outsourcing company in Alberta is seeking remote Inbound Contact Centre Agents. This position involves providing customer support through inbound calls, assisting with inquiries, and logging customer interactions. Candidates must have a high school diploma, be at least 18 years old, and possess excellent communication skills. The company offers competitive compensation, benefits, and a supportive work environment.