Remote Healthcare Registration Navigator

Fonemed; Corner Brook; On-site; CAD 30,000 - 60,000; Full time

Job summary

A virtual healthcare company is seeking Client Registration Assistants to work from home, supporting patients across Canada with health-related inquiries. Ideal candidates will have strong communication skills and a customer service focus. Full and part-time opportunities available, with shifts that may include evenings and weekends. Starting wage is $17.50/hour with additional pay for night and weekend shifts.

Benefits

Paid training

Supportive team environment

Performance incentives

Qualifications

• Must have a clear criminal background check.
• Experience in customer service or a call center environment preferred.
• Ability to handle upset patients and de-escalate situations.

Responsibilities

• Register patients and document calls accurately.
• Provide calm and empathetic support to callers.
• Book and confirm appointments with healthcare providers.

Skills

Excellent communication skills

Customer service mindset

Ability to work in a fast-paced environment

Empathetic and patient demeanor

Education

High School Diploma

Office administration or medical office administration certificate or diploma

Tools

Computer skills

Job description

A virtual healthcare company is seeking Client Registration Assistants to work from home, supporting patients across Canada with health-related inquiries. Ideal candidates will have strong communication skills and a customer service focus. Full and part-time opportunities available, with shifts that may include evenings and weekends. Starting wage is $17.50/hour with additional pay for night and weekend shifts.