Remote Government Digital Service Transformation Consultant

Teckhorizon Inc; Edmonton; Remote; CAD 60,000 - 80,000; Full time

Job summary

A government agency is seeking a Service Transformation Consultant to support digital transformation initiatives. The role involves collaborating with executives and teams to enhance service delivery through agile methods. Candidates must have a minimum of 10 years' experience in agile software development and organizational development focused on digital transformation. This is a primarily remote position with occasional travel in Alberta.

Qualifications

• Minimum 10 years in agile software development and modern service design.
• Experience working within a central public sector digital office.
• Focus on organisational development for digital service transformation.

Responsibilities

• Provide subject matter expertise on digital service delivery.
• Lead multi‑disciplinary product and platform teams.
• Advise senior leadership on transformation changes.
• Develop strategic recommendations for decision-making.
• Facilitate strategic planning sessions with stakeholders.
• Support development of outcome-based metrics.
• Design support models for services post-launch.
• Build digital capability across government teams.

Skills

Agile software development

Modern service design

Organisational development

Business Development

Sales Experience

B2B Sales

Time Management

HP Service Manager

Windows

ServiceNow

Relationship Management

Operating Systems

Management Consulting

Troubleshooting

Automotive Service

Job description

A government agency is seeking a Service Transformation Consultant to support digital transformation initiatives. The role involves collaborating with executives and teams to enhance service delivery through agile methods. Candidates must have a minimum of 10 years' experience in agile software development and organizational development focused on digital transformation. This is a primarily remote position with occasional travel in Alberta.