Remote FNOL & Claims Support Specialist

Allstate Insurance Company; Canada; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading insurance provider in Canada is seeking a Claims Service Representative to handle non-complex auto and property claims. This home-based role emphasizes providing exceptional customer service and managing inquiries effectively. Ideal candidates will have at least one year of customer service and claims adjusting experience. Join us to make a positive difference while enjoying flexible work arrangements and various benefits.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Good Office program

Student Loan Payment Matching Program

Comprehensive Retirement Savings Program

Annual Wellness allowance

Personal reflection day

Tuition Reimbursement

Qualifications

• 1 year of customer service experience.
• 1 year of auto/property claim adjusting experience.
• Competency in oral and written communication, preferable multilingual.

Responsibilities

• Handle all First Notice of Loss (FNOL) calls for both Auto and Property customers.
• Provide exceptional Customer Experience based on claims service and quality standards.
• Secure and accurately document all details concerning a loss.

Skills

Customer service experience

Auto/property claim adjusting

Oral and written communication

Providing exceptional customer service

Working under pressure

Job description

A leading insurance provider in Canada is seeking a Claims Service Representative to handle non-complex auto and property claims. This home-based role emphasizes providing exceptional customer service and managing inquiries effectively. Ideal candidates will have at least one year of customer service and claims adjusting experience. Join us to make a positive difference while enjoying flexible work arrangements and various benefits.