Remote Enterprise IoT Implementation Consultant

Samsara; Canada; Remote; CAD 96,000 - 125,000; Full time

Job summary

A leading IoT solutions provider in Canada seeks a Senior Customer Success Manager to ensure customers thrive through technology. In this engaging role, you'll manage deployments, foster relationships, and enhance engagement with large-scale clients. The ideal candidate has a strong background in account management and SaaS, along with exceptional communication skills. This position offers flexible work arrangements and opportunities for growth.

Benefits

Competitive salary range of $96,050 — $124,300 CAD

Opportunity for career advancement

Flexible working model

Collaborative workplace culture

Qualifications

• Minimum of 4 years of experience in a senior Customer Success or account management role; Enterprise SaaS experience preferred.
• Strong priority management skills and high emotional intelligence.
• Experience with technical products and end-to-end system implementations.

Responsibilities

• Ensure customers enhance safety, efficiency, and sustainability using IoT solutions.
• Manage deployment of technology for large-scale customers.
• Create launch plans and roadmaps to increase product usage and customer engagement.

Skills

Customer Success Management

Account Management

Communication

Relationship Management

Technical Product Deployment

Education

Bachelor’s degree from a 4-year institution

Job description

A leading IoT solutions provider in Canada seeks a Senior Customer Success Manager to ensure customers thrive through technology. In this engaging role, you'll manage deployments, foster relationships, and enhance engagement with large-scale clients. The ideal candidate has a strong background in account management and SaaS, along with exceptional communication skills. This position offers flexible work arrangements and opportunities for growth.