Remote English–French Customer Support Agent

Contact Centre Growth Corp Inc; Winnipeg; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service solutions provider is seeking a Remote English Customer Service Agent in Canada. This full-time position involves answering inbound calls, supporting email inquiries, and providing accurate information. Candidates must be bilingual in French and English, possess a high school diploma, and have strong computer skills. Comprehensive benefits include ongoing training, paid time off, and a medical benefits package.

Benefits

Ongoing training and development

Virtual paid training

Comprehensive benefits package

Paid time off

Qualifications

• Fluency in French and English is required.
• Must have a high school diploma or equivalent.
• Minimum typing speed of 25wpm.

Responsibilities

• Answer inbound customer calls in a professional manner.
• Support email inquiries and chatrooms.
• Document customer interactions and feedback.

Skills

Fluent in French and English

Fast-paced multitasking

Strong computer navigation skills

Education

High school diploma or GED

Tools

PC / Laptop with Windows 11

Noise-canceling headset

Webcam

Job description

A customer service solutions provider is seeking a Remote English Customer Service Agent in Canada. This full-time position involves answering inbound calls, supporting email inquiries, and providing accurate information. Candidates must be bilingual in French and English, possess a high school diploma, and have strong computer skills. Comprehensive benefits include ongoing training, paid time off, and a medical benefits package.