Remote Education Specialist — Salon Software Training

Phorest Software; Montreal; Remote; CAD 84,000 - 113,000; Full time

Job summary

A growing software company is seeking an experienced Educator to create educational content and conduct training sessions for salon owners to enhance customer engagement and product adoption. The ideal candidate has 3+ years of experience in a similar role, exceptional communication skills, and a strong understanding of salon operations. This remote role offers a range of employer-paid benefits and opportunities for career development.

Benefits

Medical benefits

Dental benefits

Life insurance

401(k) options

Wellness perks

Qualifications

• 3+ years of experience in training, educational content creation, or customer education.
• Exceptional communication and presentation skills.
• Strong understanding of salon operations and best practices.

Responsibilities

• Create comprehensive educational materials and update existing resources.
• Plan and deliver engaging webinars and training sessions.
• Engage with customers to understand their pain points and provide support.
• Collaborate with teams to prevent customer churn.

Skills

Training delivery

Content creation

Customer engagement

Problem-solving

Presentation skills

Tools

Phorest salon software

Zoom

Job description

A growing software company is seeking an experienced Educator to create educational content and conduct training sessions for salon owners to enhance customer engagement and product adoption. The ideal candidate has 3+ years of experience in a similar role, exceptional communication skills, and a strong understanding of salon operations. This remote role offers a range of employer-paid benefits and opportunities for career development.