Remote Disability Case Manager: Return-to-Work Champion

Manulife; Remote; CAD 50,000 - 85,000; Full time

Job summary

A leading financial services provider seeks a remote Disability Case Manager to support plan members across Canada during their recovery journey. This role requires strong telephonic communication skills, as well as a post-secondary diploma or degree in a healthcare program. Responsibilities include managing caseloads, assessing claims, and collaborating with various stakeholders to ensure successful reintegration into the workforce. The position offers a flexible work environment with extensive employee benefits, including health and wellness plans.

Benefits

Comprehensive health benefits

Flexible work environment

Retirement savings plans

Qualifications

• Confirmed ability to make decisions efficiently under tight deadlines.
• Knowledge of disability management and/or group benefits is an asset.
• Background in a health-related field is advantageous.

Responsibilities

• Proactively handle a dedicated caseload in compliance with service level agreements.
• Assess claims based on contractual, medical, and vocational barriers.
• Collaborate with plan sponsors and treatment providers for successful outcomes.

Skills

Bilingualism (English and French)

Excellent organizational and prioritization skills

Telephonic communication skills

Education

Post-secondary diploma or bachelor's degree in a healthcare program

Job description

A leading financial services provider seeks a remote Disability Case Manager to support plan members across Canada during their recovery journey. This role requires strong telephonic communication skills, as well as a post-secondary diploma or degree in a healthcare program. Responsibilities include managing caseloads, assessing claims, and collaborating with various stakeholders to ensure successful reintegration into the workforce. The position offers a flexible work environment with extensive employee benefits, including health and wellness plans.