Remote Director, Strategic Accounts & Growth

Absorb Technology; Canada; Remote; CAD 110,000 - 150,000; Full time

Job summary

A technology training company is seeking a Director of Strategic Account Management in Canada to lead a high-performing team focused on enterprise client success. The ideal candidate will have over 6 years of experience in strategic account management, excel in communication and relationship-building, and drive customer retention and growth. This role offers a fully remote work environment and comprehensive benefits.

Benefits

Comprehensive Health and Wellness Benefits

Flexible work arrangements

Career growth opportunities

Qualifications

• Experience managing large, complex enterprise accounts in North America.
• Exceptional communication and relationship-building skills.
• Demonstrated success in driving renewals, upsell, and cross-sell opportunities.

Responsibilities

• Own and drive client renewals, retention, and net retention targets.
• Develop and execute strategic account plans.
• Build and nurture strong relationships with key stakeholders.

Skills

Leadership

Communication

Relationship-building

Consultative skills

Customer success focus

Education

6+ years in strategic/enterprise account management

Tools

Salesforce

Gainsight

Zendesk

Adobe Acrobat

Job description

A technology training company is seeking a Director of Strategic Account Management in Canada to lead a high-performing team focused on enterprise client success. The ideal candidate will have over 6 years of experience in strategic account management, excel in communication and relationship-building, and drive customer retention and growth. This role offers a fully remote work environment and comprehensive benefits.