Remote Director of Strategic Accounts & Growth

Absorb Technology; Canada; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading online training solutions provider in Canada seeks a Director of Strategic Account Management to lead a high-performing team and drive retention and expansion for enterprise customers. The role involves mentoring account managers and fostering strong client relationships. Ideal candidates will have over 6 years of experience in strategic account management and possess exceptional communication skills. This position offers remote-first flexibility and comprehensive health benefits.

Benefits

Fully remote work with flexible arrangements

Comprehensive health and wellness benefits

New hire equipment allowance

Career growth opportunities

Qualifications

• 6+ years of leadership experience.
• Proven experience managing large enterprise accounts in North America.
• Demonstrated success in driving renewals and upselling.

Responsibilities

• Drive client renewals and retention for enterprise accounts.
• Develop strategic account plans with cross-functional collaboration.
• Mentor and develop Account Managers.

Skills

Leadership in strategic/enterprise account management

Communication skills

Relationship-building

Consultative skills

Intellectual curiosity

Tools

Absorb LMS

Salesforce

Gainsight

Zendesk

Zoom

Teams

Adobe Acrobat

Job description

A leading online training solutions provider in Canada seeks a Director of Strategic Account Management to lead a high-performing team and drive retention and expansion for enterprise customers. The role involves mentoring account managers and fostering strong client relationships. Ideal candidates will have over 6 years of experience in strategic account management and possess exceptional communication skills. This position offers remote-first flexibility and comprehensive health benefits.