Remote Digital Account Manager: Growth & Client Success

Following Your Heart; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global leadership education organization is seeking a Digital Account Manager to support its Calgary-based team in a remote role. The ideal candidate will have over 5 years of experience in account management or a client-facing role, showcasing strong communication skills and a solid understanding of basic tech tools. Responsibilities include maintaining client relationships, coordinating onboarding, and ensuring effective communication. This position offers flexibility and high autonomy, ideal for candidates interested in personal development and leadership education.

Qualifications

• 5+ years experience in a client-facing role.
• Strong written and verbal communication skills.
• Professional English proficiency required.

Responsibilities

• Build strong relationships with clients through communication.
• Support client onboarding for a smooth start.
• Maintain records and keep CRM up to date.

Skills

Account management

Client success

Strong communication skills

Basic tech tools

Interest in leadership education

Tools

Zoom

CRM

Email

Job description

A global leadership education organization is seeking a Digital Account Manager to support its Calgary-based team in a remote role. The ideal candidate will have over 5 years of experience in account management or a client-facing role, showcasing strong communication skills and a solid understanding of basic tech tools. Responsibilities include maintaining client relationships, coordinating onboarding, and ensuring effective communication. This position offers flexibility and high autonomy, ideal for candidates interested in personal development and leadership education.