Remote CX Specialist - Flexible, Impactful Support

Tim's Financial; Wetaskiwin; Remote; CAD 30,000 - 60,000; Part time

Job summary

A financial institution is seeking a Customer Experience Representative to provide support from home. Candidates must have at least 1 year of customer-facing experience, possess strong problem-solving skills, and demonstrate eagerness to learn. This role offers a flexible schedule with a minimum requirement of 25 hours per week, including weekends. Training is provided and paid, with a focus on delivering high-quality customer interactions.

Responsibilities

• Provide exceptional customer support in a collaborative environment.
• Manage customer inquiries with a high-quality approach.
• Adapt to changing priorities and new technologies.

Skills

Customer-facing experience

Problem-solving skills

Eagerness to learn

Adaptability to new technologies

Achievement of performance objectives

Job description

A financial institution is seeking a Customer Experience Representative to provide support from home. Candidates must have at least 1 year of customer-facing experience, possess strong problem-solving skills, and demonstrate eagerness to learn. This role offers a flexible schedule with a minimum requirement of 25 hours per week, including weekends. Training is provided and paid, with a focus on delivering high-quality customer interactions.