Remote CX Specialist - Flexible, Impactful Support

Tim's Financial; Hamilton; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading financial institution is looking for team members to provide exceptional customer experiences in a remote setting. The role offers flexible scheduling and pays $21.50 CAD per hour. Ideal candidates should have customer-facing experience and a strong passion for innovation and problem-solving. Training is provided, and candidates must be willing to adhere to training requirements. This position requires a minimum availability of 25 hours per week, including weekends.

Qualifications

• 1+ year of customer-facing experience required.
• Strong problem-solving skills and a passion for innovation.
• Eagerness to learn and adapt to new technologies.
• Ability to meet performance objectives and productivity targets.
• Comfortable with change and excited about growth opportunities.

Skills

Customer-facing experience

Problem-solving skills

Passion for innovation

Eagerness to learn

Adaptability to new technologies

Meeting performance objectives

Comfort with change

Job description

A leading financial institution is looking for team members to provide exceptional customer experiences in a remote setting. The role offers flexible scheduling and pays $21.50 CAD per hour. Ideal candidates should have customer-facing experience and a strong passion for innovation and problem-solving. Training is provided, and candidates must be willing to adhere to training requirements. This position requires a minimum availability of 25 hours per week, including weekends.