Remote CX Specialist - Flexible, Impactful Support

Tim's Financial; Courtenay; Remote; CAD 30,000 - 60,000; Part time

Job summary

A leading financial services firm is looking for a Customer Experience team member to provide high-quality support from home. The role requires at least 25 hours of work weekly with flexible scheduling. Ideal candidates have at least 1 year of customer-facing experience and possess strong problem-solving skills, adaptability to new technologies, and a passion for delivering excellent customer service.

Qualifications

• 1+ year of customer-facing experience required.
• Strong problem-solving skills and a passion for innovation.
• Eagerness to learn and adapt to new technologies.

Responsibilities

• Provide high-quality customer support.
• Create valuable interactions with customers.
• Meet performance objectives and productivity targets.

Skills

Customer-facing experience

Problem-solving skills

Adaptability to new technologies

Ability to meet performance objectives

Willingness to embrace change

Job description

A leading financial services firm is looking for a Customer Experience team member to provide high-quality support from home. The role requires at least 25 hours of work weekly with flexible scheduling. Ideal candidates have at least 1 year of customer-facing experience and possess strong problem-solving skills, adaptability to new technologies, and a passion for delivering excellent customer service.