Remote Customer Support Specialist Tech & Service Pros

Minacs; Red Deer; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company is seeking a remote Customer Service Representative to provide exceptional support through calls and online communication. Candidates should have over a year of experience in customer service and be comfortable in a fast-paced environment. The role offers a salary of $16-$18 per hour, plus benefits including medical, dental, vision and paid time off. Join a diverse team committed to supporting one another and fostering an inclusive workplace.

Benefits

Medical, dental, and vision insurance

Paid training

Performance-based incentives

Employee referral bonus opportunities

Health and wellness programs

Mentorship programs

Work-from-home convenience

Qualifications

• 1+ year of customer service experience required.
• Proficiency in fast-paced multi-tasking.
• Strong computer navigation skills.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Multi-tasking

Computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service company is seeking a remote Customer Service Representative to provide exceptional support through calls and online communication. Candidates should have over a year of experience in customer service and be comfortable in a fast-paced environment. The role offers a salary of $16-$18 per hour, plus benefits including medical, dental, vision and paid time off. Join a diverse team committed to supporting one another and fostering an inclusive workplace.