Remote Customer Support Specialist — Growth & Flexibility

Concentrix; Glovertown; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service provider is seeking a Customer Support Representative for a remote position in Glovertown, Newfoundland and Labrador. The role offers $16-$18/hr, with incentives based on performance and a chance for career growth. Candidates should have a high school diploma and at least 1 year of customer service experience. Comprehensive benefits are included, making it an attractive opportunity for individuals looking for flexibility and growth in their careers.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

DailyPay enrollment option

Supportive company culture

Qualifications

• Minimum of 1 year of customer service experience.
• Strong computer navigation skills and proficiency in fast-paced multi-tasking.
• Ability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Customer service experience

Computer navigation skills

Multi-tasking proficiency

Education

High school diploma or GED

Job description

A customer service provider is seeking a Customer Support Representative for a remote position in Glovertown, Newfoundland and Labrador. The role offers $16-$18/hr, with incentives based on performance and a chance for career growth. Candidates should have a high school diploma and at least 1 year of customer service experience. Comprehensive benefits are included, making it an attractive opportunity for individuals looking for flexibility and growth in their careers.