Remote Customer Support Specialist — Growth & Daily Pay

Concentrix; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

A customer service company is seeking a Customer Service Representative in Ottawa, Ontario. The role involves providing inbound customer support, resolving technical issues, and delivering exceptional customer experiences. Candidates should have 1+ year of experience and a high school diploma. This position offers a salary of up to $18/hr, comprehensive benefits, and opportunities for career growth with a supportive culture.

Benefits

Comprehensive benefits including medical, dental, vision insurance

Paid training

Performance-based incentives

Access to daily pay options

Work-from-home convenience

Qualifications

• 1+ year of customer service experience.
• Open availability for scheduling.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Computer navigation skills

Ability to multi-task

Open availability

Education

High school diploma or GED

Job description

A customer service company is seeking a Customer Service Representative in Ottawa, Ontario. The role involves providing inbound customer support, resolving technical issues, and delivering exceptional customer experiences. Candidates should have 1+ year of experience and a high school diploma. This position offers a salary of up to $18/hr, comprehensive benefits, and opportunities for career growth with a supportive culture.