Remote Customer Support Rep - Growth & Benefits

Concentrix; Alberta; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service solutions provider is seeking individuals for a remote customer service role in Alberta, Canada. Responsibilities include providing inbound support, resolving technical issues, and documenting customer interactions. Ideal candidates will have at least one year of customer service experience and a high school diploma. This position offers a competitive salary, career advancement opportunities, and comprehensive benefits including medical and dental insurance.

Benefits

Performance-based incentives

Career advancement opportunities

Comprehensive benefits package

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• A quiet, distraction-free environment to work from at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Computer navigation skills

Multi-tasking ability

Education

High school diploma or GED

Job description

A leading customer service solutions provider is seeking individuals for a remote customer service role in Alberta, Canada. Responsibilities include providing inbound support, resolving technical issues, and documenting customer interactions. Ideal candidates will have at least one year of customer service experience and a high school diploma. This position offers a competitive salary, career advancement opportunities, and comprehensive benefits including medical and dental insurance.