Remote Customer Success Operations Leader

Versapay; Remote; CAD 162,000 - 191,000; Full time

Job summary

A dynamic fintech company in Canada is seeking a Customer Success Operations Manager to enhance customer adoption and support growth. The ideal candidate has over 5 years of experience in revenue operations, a Bachelor's degree, and data fluency in Salesforce and Tableau. This role offers a competitive salary in the range of $120,000 to $140,000 annually and promotes a collaborative work environment. Join this innovative team and help shape customer success strategies.

Qualifications

• 5+ years of experience in revenue operations, sales operations, or business operations.
• Excellent communication skills to bridge diverse teams.

Responsibilities

• Collaborate with teams to create scalable processes for customer success.
• Own customer-related process optimization for high satisfaction.

Skills

Strategic thinking

Follow through

Collaboration

Data fluency

Education

Bachelor’s degree in Business Administration, Economics, Finance, or related field

Tools

Salesforce

Tableau

ZoomInfo

Salesloft

Gong

HubSpot

Calendly

Job description

A dynamic fintech company in Canada is seeking a Customer Success Operations Manager to enhance customer adoption and support growth. The ideal candidate has over 5 years of experience in revenue operations, a Bachelor's degree, and data fluency in Salesforce and Tableau. This role offers a competitive salary in the range of $120,000 to $140,000 annually and promotes a collaborative work environment. Join this innovative team and help shape customer success strategies.