Remote Customer Success Manager — Education Tech Growth

Mheducation; Canada; Hybrid; CAD 63,000 - 70,000; Full time

Job summary

A leading education innovation company is seeking a Customer Success Manager to enhance relationships with faculty at higher educational institutions. This hybrid role involves managing customer accounts in Manitoba and Saskatchewan, requiring travel and a valid driver's license. The ideal candidate will have a post-secondary degree and 1-3 years in digital software sales, offering a salary between 63,000-70,000 CAD with additional benefits.

Benefits

Car allowance

Annual sales incentive plan

Qualifications

• 1-3 years' experience with a proven track record of achieving targets.
• Self-starter with a passion for technology-enabled educational solutions.
• Ability to travel up to 40% of the year.

Responsibilities

• Meet and exceed retention targets including closing renewal opportunities.
• Offer data to encourage usage of additional features within courseware products.
• Build strong and trusted relationships with all stakeholders.

Skills

Digital software sales experience

Interpersonal and communication skills

Time management and organizational skills

Technical skills with Microsoft Office and SalesForce

Creative problem-solving ability

Education

Post-secondary degree/diploma in business or management

Job description

A leading education innovation company is seeking a Customer Success Manager to enhance relationships with faculty at higher educational institutions. This hybrid role involves managing customer accounts in Manitoba and Saskatchewan, requiring travel and a valid driver's license. The ideal candidate will have a post-secondary degree and 1-3 years in digital software sales, offering a salary between 63,000-70,000 CAD with additional benefits.