Remote Customer Service Pro - Start Your Growth

MCI; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading remote customer service provider is seeking entry-level Remote Customer Service Representatives to support inbound calls and technical issues. Ideal candidates will possess strong communication skills and customer service orientation. The role offers flexible schedules, remote work, and various benefits, including paid training and health insurance. This is a great opportunity to grow your career with a company that values your contributions.

Benefits

Paid Time Off

Health Benefits

Paid Training

Flexible Schedules

Casual Dress Code

Qualifications

• Must be 18 years of age or older.
• Basic knowledge of Microsoft Office Suite required.
• Ability to evaluate and troubleshoot customer issues.

Responsibilities

• Listen to customers and resolve customer issues.
• Utilize systems to complete account management tasks.
• Ensure first call resolution through problem-solving.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Conflict resolution

Team orientation

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

A leading remote customer service provider is seeking entry-level Remote Customer Service Representatives to support inbound calls and technical issues. Ideal candidates will possess strong communication skills and customer service orientation. The role offers flexible schedules, remote work, and various benefits, including paid training and health insurance. This is a great opportunity to grow your career with a company that values your contributions.