Remote Customer Service Pro — Growth & Training

Concentrix; Saskatoon; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service organization is seeking a Remote Customer Service Representative to provide support for client products. Candidates should have a high school diploma and customer service experience. The position offers a salary range of $16-$18/hr, plus benefits including medical, dental, and vision insurance. Join a diverse team and contribute to a culture that values personal growth and inclusion.

Benefits

Medical, dental, and vision insurance

Employee assistance program

Paid time off and holidays

Performance-based incentives

Mentorship programs

Qualifications

• 1+ year of customer service experience required.
• Open availability is necessary.
• A quiet, distraction-free work environment is essential.
• Desktop or laptop for testing required.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver expert customer experiences.

Skills

Customer service experience

Proficiency in fast-paced multi-tasking

Strong computer navigation skills

Eagerness to learn new technologies

Education

High school diploma or GED

Tools

Computer

High-speed internet

Job description

A leading customer service organization is seeking a Remote Customer Service Representative to provide support for client products. Candidates should have a high school diploma and customer service experience. The position offers a salary range of $16-$18/hr, plus benefits including medical, dental, and vision insurance. Join a diverse team and contribute to a culture that values personal growth and inclusion.