Remote Customer Care Specialist

Globalelitecareers; Burnaby; Remote; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Leads provided

Training & mentorship

Career advancement

Technology resources

Team environment

Job summary

Globalelitecareers is seeking individuals for a fully remote role that offers flexible scheduling and performance-based growth. You will engage clients who have requested information about benefit options, guiding them through enrollment with personalized support, all without cold calling.

Join a growing remote team, benefit from qualified leads, comprehensive training, and ongoing mentorship to advance based on performance, leveraging industry-leading technology in a collaborative environment.

Qualifications

• Self-motivated and goal-oriented.
• Coachable and eager to learn.
• Strong communicators who enjoy helping others.
• Dependable, professional, and organized.
• Comfortable working independently in a remote environment.

Responsibilities

• Meet virtually with clients who have expressed interest in learning about available benefit options.
• Understand each client's needs and provide personalized guidance.
• Assist clients through the enrollment process with professionalism and care.
• Build lasting relationships by delivering exceptional customer service.

Skills

Self-motivation

Goal-oriented

Coachable

Strong communication

Independent work

Tools

CRM software

Job description

Globalelitecareers is seeking individuals for a fully remote role that offers flexible scheduling and performance-based growth. You will engage clients who have requested information about benefit options, guiding them through enrollment with personalized support, all without cold calling.

Join a growing remote team, benefit from qualified leads, comprehensive training, and ongoing mentorship to advance based on performance, leveraging industry-leading technology in a collaborative environment.