Remote Customer Advocate — Flexible Hours & Benefits

Concentrix; Newfoundland and Labrador; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service outsourcing company is seeking candidates for a remote Customer Support role. The position involves assisting customers and providing technical support. The ideal candidate has at least one year of experience and a high school diploma. Salary ranges from $16 to $18 per hour, plus incentives. This is a great opportunity for those seeking flexible work arrangements with comprehensive benefits.

Benefits

Performance-based incentives

DailyPay enrollment option

Comprehensive benefits

Paid training

Flexible schedule

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• Ability to work from a quiet, distraction-free home environment.
• Strong computer navigation skills.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver expert customer service interactions.

Skills

Customer Service Experience

Communication Skills

Technical Assistance

Multi-tasking

Education

High School Diploma or GED

Job description

A leading customer service outsourcing company is seeking candidates for a remote Customer Support role. The position involves assisting customers and providing technical support. The ideal candidate has at least one year of experience and a high school diploma. Salary ranges from $16 to $18 per hour, plus incentives. This is a great opportunity for those seeking flexible work arrangements with comprehensive benefits.