Remote CSR for UMA Grads — Growth & Training

Concentrix; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company is seeking a Remote Customer Service Representative. This role requires recent graduates from Ultimate Medical Academy and at least one year of customer service experience. Candidates will provide support via calls and have growth potential within the company. The position offers a salary range of $15-$18/hr with various benefits including medical and dental insurance.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid training

Qualifications

• Must be a recent Ultimate Medical Academy Graduate or from a recruiting partner.
• 1+ year of customer service experience required.
• Must reside in the United States.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Deliver expert customer experiences.

Skills

Customer service experience

Fast-paced multi-tasking

Strong computer navigation skills

Education

High school diploma or GED

Associate degree or higher

Tools

PC knowledge

Smartphone

Job description

A leading customer service company is seeking a Remote Customer Service Representative. This role requires recent graduates from Ultimate Medical Academy and at least one year of customer service experience. Candidates will provide support via calls and have growth potential within the company. The position offers a salary range of $15-$18/hr with various benefits including medical and dental insurance.