Remote CSR: Detail-Oriented Support Specialist (Ontario)

Torstar; Toronto; Remote; CAD 60,000 - 80,000; Part time

Job summary

A dynamic media company is seeking a remote part-time Customer Service Representative from Ontario. The role requires strong communication and customer service skills, with responsibilities including responding to inquiries and managing client information. Candidates need at least 2 years of experience and proficiency in Microsoft Office tools. A commitment to customer satisfaction is essential, alongside attention to detail and organizational skills.

Benefits

Incentive structure

Remote work opportunity

Accessible recruitment process

Qualifications

• Minimum 2+ years of experience in a Customer Service environment.
• Strong administration skills for accurate information maintenance.
• Capable of taking initiative and working independently.

Responsibilities

• Respond promptly to phone and email inquiries.
• Deliver outstanding customer service and foster relationships.
• Manage credit card information adhering to PCI compliance.

Skills

Customer service skills

Written communication

Verbal communication

Microsoft Excel

Attention to detail

Organizational skills

Education

Post-Secondary Education in a relevant field

Tools

Microsoft Word

PowerPoint

Outlook

Job description

A dynamic media company is seeking a remote part-time Customer Service Representative from Ontario. The role requires strong communication and customer service skills, with responsibilities including responding to inquiries and managing client information. Candidates need at least 2 years of experience and proficiency in Microsoft Office tools. A commitment to customer satisfaction is essential, alongside attention to detail and organizational skills.