Remote Clinical Product Educator for Insulin Pump Therapy

Insulet; Canada; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Product Educator to provide virtual training on the Omnipod insulin management system. This full-time, home-based role requires a Bachelor's degree and professional diabetes education credentials. Responsibilities include conducting training sessions, supporting customer care, and documenting customer interactions. Strong virtual communication skills are essential. Join us to make a difference in patients' lives through innovative technology.

Qualifications

• 2 – 5 years' experience in a similar role.
• Professional certifications in diabetes education such as CDE, RD, or RN required.

Responsibilities

• Conduct virtual training for Diabetes Management Software.
• Assist customer care in managing technical queries.
• Document customer interactions in CRM system.

Skills

Effective virtual communication

Customer relationship management

Training and education

Interpersonal communication

Education

Bachelor's degree or equivalent

Certified Diabetes Educator (CDE)

Tools

Zoom

Microsoft Teams

Salesforce

Job description

A leading medical technology company is seeking a Clinical Product Educator to provide virtual training on the Omnipod insulin management system. This full-time, home-based role requires a Bachelor's degree and professional diabetes education credentials. Responsibilities include conducting training sessions, supporting customer care, and documenting customer interactions. Strong virtual communication skills are essential. Join us to make a difference in patients' lives through innovative technology.