Remote Client Services Project Director (French Preferred)

Epiq; Quebec; Hybrid; CAD 129,000 - 194,000; Full time

Job summary

A leading client services firm in Canada is seeking a Project Director to oversee client services projects, focusing on law and class action. This position requires strong leadership and communication skills, managing project teams, and alignment with organizational goals. Ideal candidates will have over 7 years of experience and relevant educational qualifications. The compensation ranges from $129,000 to $194,000 CDN annually, with potential for bonuses.

Qualifications

• Minimum of 7 years of experience in client services or a related field.
• Experience in leading client services project teams.

Responsibilities

• Lead and manage client services project teams to deliver high-quality results.
• Develop and implement client services project plans, timelines, and budgets.
• Coordinate with stakeholders to gather project requirements.
• Monitor project progress and make adjustments as necessary.
• Provide regular updates and reports on project status.
• Identify and mitigate potential risks impacting project success.
• Foster a collaborative and productive work environment.

Skills

Analytical Analysis

Communication

Customer Relationship Management (CRM)

Customer Satisfaction

End-to-End Project Management

Leadership

Outstanding Organizational Abilities

Process Improvements

Quality Assurance (QA)

Strategic

Team Leadership

Education

Bachelor's degree in Business Administration

Master's degree in Business Administration

Job description

A leading client services firm in Canada is seeking a Project Director to oversee client services projects, focusing on law and class action. This position requires strong leadership and communication skills, managing project teams, and alignment with organizational goals. Ideal candidates will have over 7 years of experience and relevant educational qualifications. The compensation ranges from $129,000 to $194,000 CDN annually, with potential for bonuses.