Remote Client Experience Lead | Flexible Hours & Growth

AO Garcia Agency; Markham; Remote; CAD 40,000 - 90,000; Full time

Benefits offered by this job

Pre-qualified leads

Remote work

Flexible scheduling

Comprehensive training

Mentorship

Technology & resources

Career growth

Job summary

AO Garcia Agency is seeking ambitious individuals to join a growing remote team, helping clients who have requested information about financial protection and benefits. With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you need to build a rewarding long-term career.

In this role, you will meet virtually with clients, understand their needs, explain options, guide enrollment, and maintain accurate records.

Qualifications

• Self-motivated with a strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Prior customer service or sales experience is an asset but not required.

Responsibilities

• Meet virtually with clients who have requested information.
• Understand each client's needs and explain available benefit options.
• Guide clients through the enrollment process with professionalism and care.
• Build lasting relationships through exceptional customer service.
• Maintain accurate client records and follow up as needed.

Skills

Excellent communication

Interpersonal skills

Self-motivated

Coachable

Remote work ability

Job description

AO Garcia Agency is seeking ambitious individuals to join a growing remote team, helping clients who have requested information about financial protection and benefits. With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you need to build a rewarding long-term career.

In this role, you will meet virtually with clients, understand their needs, explain options, guide enrollment, and maintain accurate records.